Bridged communication gaps between hotel chain management leaders and developers, translating goals into impactful BI solution.

Analyzed closely conference call with stakeholders to identify pain points in operational workflows, uncovering key drivers for customer satisfaction and revenue growth, aiding in the strategic optimization of hotel services.

Designed a Power BI dashboard analyzing over 1.3 million booking records from 25 locations, presenting 6 KPIs and 8 visuals to a C-level audience.

Translated raw client requirements into actionable insights during a 1-hour CEO-developer discussion, improving operational performance by 15%.